Instant Solutions worked with Security guard companies who were finding it hard to keep track of rostering the guards to the sites and were wasting time in duplication of work. Instant Solutions identified the areas of automation and provided with a solution in shape of a software called Roster.
Following are few of the areas/processes which Instant Solutions highlighted as their pain points:
# |
Problems |
Solutions |
Benefits |
1 | Duplicate entry for repeat work order | Automated reoccurring work orders | No duplication of work |
2 | Lack of rostering track details | Over and under rost detail report | Overcome errors |
3 | Manual entry in accounting systems(Quick books and Sage) | Integration with accounting systems. | Removing dual keying and manual errors. |
4 | Manual track of payments received | Reconciliation Reports | True financial picture |
5 | Manual invoices in word/excel | Professional customized invoices with auto invoice number generation. | Professional invoices with terms and conditions written. |
6 | Manual/Dual data entry | Direct upload details from emails into the system and is reusable. | Reduced manual data entry staff time and error. |
7 | Facing problem accessing information offsite | Provided online solution through web. | Provided flexibility. |
8 | Facing problem accessing information on mobile | Provided mobile application. | Easy access. |
9 | Manual request order system via email or phone | Provided client login facility. | Stream line process reducing manual input. |
10 | Lack of transparent reports for auditors | Audit history created for changes made to the data. | Provided reliable audit reports. |